Frequently Asked Questions
How do the caps fit?
Our dad caps and trucker hats are one size, adjustable. Dad caps use an adjustable strap and truckers use a snapback closure, fitting most adult heads (roughly 21.5"–23.5" / 55–60 cm). [Deno to confirm: closure type and size range once the blank supplier is chosen.]
How should I care for my hat?
Spot clean with cold water and mild soap, then air dry. Don't machine wash, bleach, or tumble dry, and keep it out of a hot car to protect the shape and embroidery.
How long does shipping take?
Orders are processed in 1–3 business days. US delivery usually takes 3–7 business days after that. You'll get a tracking link by email as soon as your order ships. [Deno to confirm: processing time, carriers, and whether free-shipping thresholds apply.]
Do you ship outside the US?
Right now we ship within the United States only.
Can I return or exchange my order?
Yes. Unworn items with original tags can be returned within 30 days of delivery. See our Shipping & Returns page for details. [Deno to confirm: return window and who pays return shipping.]
How do I reach you?
Use the form on our Contact page and we'll get back to you within 1–2 business days.